All Systems Operational

About This Site

This page provides real-time updates on the operational status of ICT services, and notice of scheduled maintenance. To receive automatic email, SMS or RSS notifications of service outages and scheduled maintenance select the 'Subscribe to Updates' button at the top of the page and enter your details. If you are experiencing issues that are not highlighted on this page please contact the Service Desk on 01905 85 7500.

Systems ? Operational
University Website ? Operational
Blackboard ? Operational
Finance ? Operational
ICT Service Desk ? Operational
Internal Webpages ? Operational
Office 365 ? Operational
Pebblepad ? Operational
Maintenance ? Operational
SOLE ? Operational
Staff Email ? Operational
Scientia ? Operational
Library Services ? Operational
Eresources ? Operational
Webpages Operational
Library Account ? Operational
Library Search ? Operational
WRaP ? Operational
Resource Lists ? Operational
File Storage ? Operational
'N' Drive ? Operational
'O' Drive ? Operational
Network ? Operational
Arena Network ? Operational
City Campus Network ? Operational
Garage Network ? Operational
Hive Public Network ? Operational
Internet ? Operational
Riverside Network ? Operational
St Johns Network ? Operational
Wireless Networks ? Operational
City Campus Wireless Network ? Operational
eduroam ? Operational
Hive Wireless Network ? Operational
St Johns Wireless Network ? Operational
Print & Copy ? Operational
Arena Print & Copy Services ? Operational
City Print & Copy Services ? Operational
Hive Print & Copy Services ? Operational
Riverside Print & Copy Services ? Operational
St Johns Print & Copy Services ? Operational
Telephony ? Operational
Arena Telephony ? Operational
City Telephony ? Operational
Jenny Lind Telephony ? Operational
Mobile Telephony ? Operational
Riverside Telephony ? Operational
St Johns Telephony ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Print & Copy Services Dec 10, 22:00 - Dec 11, 14:00 GMT
Due to essential maintenance all Print & Copy Services, including Top-up Kiosks, will be unavailable on all sites from 22:00 on Saturday 10th December to 10:00 on Sunday 11th December and will be at risk from 10:00-14:00. We apologise for any inconvenience this may cause.
Posted on Dec 8, 13:25 GMT
Eresources maintenance Dec 11, 08:30-13:00 GMT
All eresources and Library Search will be undergoing maintenance on Sunday 11th December. They will be unavailable between 9am and 10am, with an at risk period of between 8:30am and 1pm.
Posted on Dec 9, 13:55 GMT
Scheduled Maintenance - Hive WiFi Dec 11, 09:00-14:00 GMT
Due to essential maintenance the WiFi service will not be available at The Hive on Sunday 11th December between 09:00 and 11:00, and at risk from 11:00-14:00. We apologise for any inconvenience this may cause.
Posted on Dec 8, 13:21 GMT
Past Incidents
Dec 10, 2016

No incidents reported today.

Dec 9, 2016

No incidents reported.

Dec 8, 2016
Completed - The scheduled maintenance has been completed.
Dec 8, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 12:00 GMT
Scheduled - The WebStore platform will be undergoing maintenance on December 8, 2016 between 12:00 PM and 2:00 PM UTC.
This maintenance window is expected to last no more than 2 hours. During this time, the WebStore will be placed in 'maintenance mode' and will display a message indicating that the WebStore is temporarily unavailable to the end user.
Nov 15, 09:21 GMT
Resolved - This issue is now resolved. Print & Copy Services are now operating normally.
Dec 8, 11:06 GMT
Monitoring - ICT have implemented a fix regarding issues with Print & Copy Services and are now monitoring to ensure stability.
Updates to follow.
Nov 28, 17:00 GMT
Identified - ICT have identified the cause of the issues related to Print & Copy Services and are working to resolve them.
Updates to follow.
Nov 28, 16:23 GMT
Investigating - ICT are currently investigating issues with Print & Copy Services.
Nov 28, 16:13 GMT
Dec 7, 2016

No incidents reported.

Dec 6, 2016

No incidents reported.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016
Resolved - This issue is now resolved. Telephony is operating normally.
Dec 2, 10:55 GMT
Monitoring - Engineers have implemented a fix regarding issues with incoming telephone calls and are now monitoring to ensure stability.
Updates to follow.
Nov 30, 13:49 GMT
Identified - Engineers have identified the cause of the issue with incoming telephone calls and are working to resolve it.
Updates to follow.
Nov 30, 10:41 GMT
Investigating - ICT are currently investigating an issue with incoming telephone calls This is currently affecting all sites.
Nov 30, 09:34 GMT
Dec 1, 2016
Resolved - This issue is now resolved. Timetabling services is operating normally
Dec 1, 11:27 GMT
Monitoring - ICT have implemented a fix regarding a partial outage of timetabling services and are now monitoring to ensure stability.
Updates to follow.
Nov 30, 11:24 GMT
Nov 29, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.