Monitoring - ICT have implemented a fix regarding outage of network services in Bishop Bosel and Samsome Halls and are now monitoring to ensure stability.
Updates to follow
Mar 21, 14:43 GMT
Investigating - ICT are currently investigating an issue with Network Services effecting Bishop Bosel and Sansome halls. Updates to follow
Mar 21, 09:13 GMT

About This Site

This page provides real-time updates on the operational status of ICT services, and notice of scheduled maintenance. To receive automatic email, SMS or RSS notifications of service outages and scheduled maintenance select the 'Subscribe to Updates' button at the top of the page and enter your details. If you are experiencing issues that are not highlighted on this page please contact the Service Desk on 01905 85 7500.

Systems ? Operational
University Website ? Operational
Blackboard ? Operational
Finance ? Operational
ICT Service Desk ? Operational
Internal Webpages ? Operational
Office 365 ? Operational
Pebblepad ? Operational
Maintenance ? Operational
SOLE ? Operational
Staff Email ? Operational
Scientia ? Operational
MyDay ? Operational
Library Services ? Operational
Eresources ? Operational
Webpages Operational
Library Account ? Operational
Library Search ? Operational
WRaP ? Operational
Resource Lists ? Operational
File Storage ? Operational
'N' Drive ? Operational
'O' Drive ? Operational
Network ? Operational
Arena Network ? Operational
City Campus Network ? Operational
Garage Network ? Operational
Hive Public Network ? Operational
Internet ? Operational
Riverside Network ? Operational
St Johns Network ? Operational
Wireless Networks ? Operational
City Campus Wireless Network ? Operational
eduroam ? Operational
Hive Wireless Network ? Operational
St Johns Wireless Network ? Operational
Print & Copy ? Operational
Arena Print & Copy Services ? Operational
City Print & Copy Services ? Operational
Hive Print & Copy Services ? Operational
Riverside Print & Copy Services ? Operational
St Johns Print & Copy Services ? Operational
Telephony ? Operational
Arena Telephony ? Operational
City Telephony ? Operational
Jenny Lind Telephony ? Operational
Mobile Telephony ? Operational
Riverside Telephony ? Operational
St Johns Telephony ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 24, 2017

No incidents reported today.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017
Completed - The scheduled maintenance has been completed.
Mar 18, 15:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:00 GMT
Scheduled - ICT will be carrying out essential maintenance on Saturday 18th March, between 09.00 and 15.00. Access to the library website, library search, eresources and library accounts should be considered at risk for the duration.

The askalibrarian email account will also be unavailable to answer enquiries, please text us on 01905 504126 instead or visit the askalibrarian desk in The Hive. Emails will be responded to as soon as possible when services resume.
Mar 15, 16:55 GMT
Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017
Resolved - This issue is now resolved. Internet access at the Hive is operating normally.
Mar 14, 15:52 GMT
Monitoring - ICT have implemented a fix regarding internet issues at the Hive and are now monitoring to ensure stability.
Updates to follow.
Mar 14, 11:05 GMT
Identified - ICT have identified the cause of staff and students having isses accessing the internet at the Hive and are working to resolve the issue.
Updates to follow.
Mar 14, 11:04 GMT
Investigating - ICT are currently investigating issues accessing the internet. This is currently affecting staff, students and general public at the Hive.
Updates to follow.
Mar 14, 09:10 GMT
Mar 13, 2017

No incidents reported.

Mar 12, 2017
Completed - The scheduled maintenance has been completed.
Mar 12, 18:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:00 GMT
Scheduled - A number of University ICT systems will be undergoing routine maintenance and updates this weekend – Saturday 11 and Sunday 12 March.

The impact of the various updates should be minimal, but you may experience:

• Brief outages of the University telephony service between 9am and 1pm on Sunday
• Minimal print and copy system outages between 10.30am and 11.30am on Saturday, and between 8.00am and 9.30pm on Sunday
• Short outage of less than 20 minutes of access to some library resources between 9am and 10am on Sunday.
Mar 10, 14:14 GMT
Completed - The scheduled maintenance has been completed.
Mar 12, 13:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:30 GMT
Scheduled - Updates are being made to the servers that manage access to our online resources. There will be no access to online resources between 9am and 10am, with an at risk period of 8.30am to 1pm.
Mar 9, 14:39 GMT
Mar 10, 2017

No incidents reported.